are two major focuses of The Arc Social Services Department. The
first is assisting individuals with developmental disabilities
and their families in accessing the services they need. The second
aspect is helping the human services system understand how it
can be more responsive to these needs.
the service to the need: The job of the case manager is often
the art of helping people arrange important aspects of daily living.
This includes making necessary appointments, finding appropriate
transportation, securing needed equipment, coordinating educational
resources, searching out recreational opportunities, scheduling
respite for the family and advocating for the best medical care.
Teaching families how to maneuver through these various systems
is key to the success of this department and to the positive future
of our consumers.
Helping the system
be more responsive actually means interacting with many systems:
education, health, social security, DDD, The Arc, community mental
health, special services, and assistive technology, to name a few.
People with developmental disabilities touch many of these organizations
every day. The case manager works with people in offices from Washington
to Trenton to our own in Atlantic County to help sculpt existing
programs to meet their consumers' needs and advocate for new programs
where none exist.