The accreditation review
of The Arc of Atlantic County, Inc., directed by Deborah Davies,
CEO, was held October 4 - 8, 2004, according to Shawn Jeffers,
chairman of the Council's Board of Directors.
The Council on Quality
and Leadership is dedicated to providing world-wide leadership
for greater accountability, responsiveness, and quality performance
in human and social service organizations and systems.
Since 1969, The Council
on Quality and Leadership has been a leader in developing and
measuring quality indicators and standards for services for people
with disabilities, emphasizing values-based supports and services,
individualized planning and personal outcomes.
The Council's Personal
Outcomes Measures, the first valid and reliable measurement system
designed to assess the quality from the consumer's point of view,
formed the base of the accreditation review process for The Arc
of Atlantic County, Inc. This system for quality improvement
and measurement is grounded in responsiveness to outcomes defined
by each person, rather than compliance with organizational processes.
The system ensures The Arc of Atlantic County, Inc.'s accountability
to service users and provides assurances to funders that valuable
community resources are used efficiently and comprehensively.
The Council's term of accreditation
is based on measures of Leadership, Systems, and Quality Management
The National accreditation review of The Arc of Atlantic
County, Inc. demonstrates its pursuit of the highest standards of